Privacy Policy for iWide, Deliwer, WIM, DPCenter, and Points and Rewards Platforms

Effective Date: 2025-01-27

Welcome to the digital platforms developed by Islandwide Corp., including iWide, Deliwer, WIM, DPCenter, and Points and Rewards, which offer comprehensive package pickup and delivery services, inventory management, and rewards programs. At Islandwide, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platforms. By using any of our platforms, you consent to the practices described in this policy.

1. Information We Collect:

1.1 Personal Information: When you sign up for our services, we may collect personal information, including but not limited to your name, address, email address, phone number, and payment details.

1.2 Location Information: To provide package pickup, delivery, and inventory management services, our platforms may collect and process your device's location data, including GPS coordinates.

1.3 Usage Information: We collect information about your interactions with our platforms, such as the pages or features you access, the time spent, and any error messages you encounter.

1.4 Device Information: We may collect device-specific information, including your device model, operating system version, unique device identifiers, and mobile network information.

1.5 Cookies and Similar Technologies: Our platforms may use cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns. These technologies help us improve our platforms and provide personalized services.

1. How We Use Your Information:

2.1 Service Provision: We use your personal information to facilitate package pickup and delivery services, inventory management, and rewards programs as requested through our platforms.

2.2 Communication: We may use your contact information to send you important updates, service notifications, and promotional materials related to Islandwide's platforms. You can opt-out of promotional communications at any time.

2.3 Personalization: To improve your experience, we may use your information to personalize the content and services on our platforms based on your preferences and usage patterns.

2.4 Analytics and Improvement: We may analyze usage data to understand how users interact with our platforms, identify areas for improvement, and enhance their functionality and performance.

2.5 Security: Your data helps us monitor and enhance the security of our platforms to protect against unauthorized access, fraud, and other potential security risks.

1. Data Sharing and Disclosure:

3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and customer support teams.

3.2 Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or in response to a valid government request.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred to the acquiring entity.

1. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

1. Your Rights:

You have the right to access, update, and delete your personal information from our database. If you wish to exercise any of these rights or have questions about our data practices, please contact us at info@islandwide.com.

1. Security:

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

1. SMS Messaging Policy:

7.1 Information Collection: We collect personal information such as your name, phone number, and messaging preferences when you opt-in to our messaging services.

7.2 Use of Information: Your information is used to provide personalized messaging services and customer support.

7.3 Data Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required by law.

7.4 Opt-Out: You can opt-out of our messaging services at any time by replying "STOP" to any message you receive.

1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our data practices or applicable laws. The latest version will be posted on our platforms, and we encourage you to review it periodically.

By using iWide, Deliwer, WIM, DPCenter, or Points and Rewards, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our platforms. If you have any concerns or questions regarding your privacy, please contact us at info@islandwide.com.

Thank you for choosing Islandwide's platforms for your package pickup, delivery, and inventory management needs.

Islandwide Corp.